Policies

  • Antibiotic Policy

    We work hard to not overuse antibiotics.


    We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics.


    We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.

  • Appointment Policy

    Everyone's Time is Equally Valuable.


    We ask that you arrive 5 minutes before your scheduled appointment time. We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.


    Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.


    Missed Appointments: Broken appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We reserve the right to charge a fee for canceled or missed appointments. We request 24 hours notice for cancellation of appointments.


    A fee may be charged for a second missed appointment. The third consecutive missed appointment will result in discharge from the practice.


    For new patients, a fee may be charged if the FIRST appointment is missed.

  • Privacy Policy HIPAA

    Please click to download our privacy policy.

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  • Technology Policy

    Efficiency through the use of technology


    You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.

  • Vaccine Policy

    As medical professionals, we feel very strongly that vaccinating children on schedule with currently available vaccines is absolutely the right thing to do for all children and young adults. We are making you aware of these facts not to scare you or coerce you, but to emphasize the importance of vaccinating your child. We are more than willing to discuss any questions you may have about vaccines, but do require all patients in our practice to adhere to the vaccination schedule endorsed by the American Academy of Pediatrics (AAP).

    • We firmly believe in the effectiveness of vaccines to prevent serious illness and to save lives.
    • We firmly believe in the safety of our vaccines.
    • We firmly believe that all children and young adults should receive all of the recommended vaccines according to the schedule published by the Centers for Disease Control and Prevention (CDC) and the American Academy of Pediatrics (AAP).
    • We firmly believe, based on all available literature, evidence, and current studies, that vaccines do not cause autism or other developmental disabilities.
    • We firmly believe that thimerosal, a preservative that has been in vaccines for decades and remains in some vaccines, does not cause autism or other developmental disabilities.
    • We firmly believe that vaccinating children and young adults may be the single most important health promoting intervention we perform as health care providers, and that you can support as parents/caregivers.
  • Financial Policy

    Payment:  Copays, coinsurance, deductibles and/or  self-payments  are due at the time of service.


    Payment is expected at the time of service by any adult bringing the patient to their appointment, including caregivers. We accept cash, check, Visa, MasterCard, Discover, and American Express. Pediatric Associates, PC will not be party to custodial, separation or financial disputes relating to individuals regarding minor children to whom services are provided. The individual who requests the medical services and/or signs the financial agreement is responsible for any balance due.


    Returned checks will result in a $40.00 fee that will be posted to your account. 


    We will only accept cash and credit card for payment after a returned check is received. Returned check and other office fees, balances older than 60 days, and failure to pay account balances as promised will be subject to external collection along with additional collection fees, including attorney and other

    court fees. Your credit record may be investigated to determine your ability to pay your debt.


    Insurance: In order to help you receive your maximum insurance allowable benefits, we need your assistance and understanding of our payment policy.

    We do our best to obtain benefit information from insurance, but we have limited access due to the multiple plans available by each insurance carrier. 

    Additionally, they advise us that the information they give us is not a guarantee of benefits. You will need to know your benefits to ensure proper coverage.

    We require a copy of your insurance card in order to bill your visit appropriately. If you cannot furnish an insurance card at the time of visit, you will be responsible for payment in full at the time of service. It is not the responsibility of our office to  obtain this information for you. We will be happy to supply you with an itemized bill of the visit so that you may submit this information to your insurance company for reimbursement.


    You will be asked to update your personal and insurance information every 6 months or as information changes because we are required by law to obtain your signed authorization to submit claims to your insurance carrier. Our failure to obtain these updates could result in criminal and civil penalties and/ or expulsion from our insurance plan.


    We will gladly submit fees for your covered medical services to your insurance company. It may become necessary for you to pay your account in full if your insurance company fails to pay for services within 30 days, or if they deny the claim. 


    It is your responsibility to understand your coverage and benefits, including if we are in network with your plan, precertification, referral and authorization requirements. 

    We will, however, assist you ensure that all plan requirements are met. 


    Your insurance is a contract between you, your employer, and the insurance company. We are not a party to that contract. We must emphasize that as medical providers, our relationship is with you, not your insurance company.


    **NOTE There is an additional charge with your office visits for Saturday.

A doctors chart and stethoscope on a table
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